Upon moving to Austin this past August, I was introduced to the wonderful world of start-up companies. I never quite understood how much these companies actually move mountains until I had the great opportunity of joining one this month. Seeing as though I’m from Virginia, where what we lack in high rises we make up for in national parks, I could not come to imagine how much start-ups help mold Austin into the great city it has become.
I had the wonderful opportunity of joining Epicom this February. Since my arrival, I have been able to see how much better this company is to any corporate chain. Being a leader and partner in providing numerous industries with CRM products, Epicom not only develops and customizes its products, they provide each customer with an efficient and effective team of engineers to help train, educate, and assist you throughout the way.
So I know some people may be wondering what CRM may stand for, because at first it may seem like a doozie! But it stands for Customer Relations Management. Essentially we use CRM in nearly every aspect of doing business. However, the key to CRM is staying organized and updated, and this is where Epicom comes in! They provide you with a program named SugarCRM, that can be customized to meet the needs of any specific field or industry you work in, or with. They can design your software to assure your reports, calendars, campaigns, and accounts work together swiftly and smoothly. They also provide you with training for your program in order to get you ramped up and ready!
So as you can imagine, I was extremely excited to join a team who works so hard to provide such an innovative and important software to their clients. But that was not the only upside of joining the team. I was also greeted with one of the nicest staffs I have ever encountered! While friendly faces are not hard to find in Austin, the Epicom staff goes above and beyond to make sure I feel right at home. The office is filled with a charming spirit, that allows everyone to look forward to their day, and one that I find motivating.
I am extremely excited to become an Epicomer, and cannot wait to see what the future holds! I know SugarCon is just around the corner, and I am excited to see what the company has to present. I am continuously learning CRM and all the magic that happens within it, but with Epicom as my guide, and Sugar as my new found friend, I am sure everything will be great!